Terms

1. GENERAL TERMS AND CONDITIONS

Thank you for visiting www.anoli.ee. Use of this site and ordering of products through this site are subject to the following terms and other applicable law. If you do not agree to these terms of use, please refrain from using our site. We reserve the right to change these terms from time to time at our sole discretion and without notice. All matters relating to this website are governed by the laws of the Republic of Estonia.

2. COMPANY INFO

This website is owned and operated by Pulmamaailm OÜ. The mailing address is Rahu 16a-19, Jõhvi 41533 Estonia, European Union. Our company is registered in Estonia under registration number 12902831. We hold the rights of any contents (including but not limited to website name and domain, logos and trademarks, photos) in this website.

3. PLACING AN ORDER

Add the desired products to your shopping cart to purchase them.

 Fill in all of the required fields (first name, last name, e-mail, phone number, delivery address, postal code) and choose the most suitable shipping method to complete the order. The total cost is then displayed on the screen.
This can be paid via:
- Estonian bank transfer: Swedbank, SEB, Luminor, LHV, Coop Pank, Pocopay
- Visa/Mastercard payments
- Invoice

NB! When paying with a bank transfer, be sure to click the "Back to merchant" button on the bank's page.

Payments are mediated by Montonio Finance OÜ. Payment takes place outside the Online Store in a secure environment - when paying with a bank link in the secure environment of the respective bank and when paying with a credit card in the secure environment of Montonio Finance OÜ. The seller does not have access to the customer's bank and credit card details. The Agreement enters into force upon receipt of the amount due to the current account of the Online Store.

The owner of the online store is the chief processor of personal data and forwards the personal data necessary for making payments to the authorized processor Montonio Finance OÜ.

If we cannot deliver the ordered goods due to stock running out or for any other reason, the purchaser will be informed as soon as possible and the money paid will be refunded promptly, but no later than within 14 days of receiving the notification.

4. VALIDITY OF CONTRACT OF SALE, PRODUCT AND PRICE INFORMATION

All prices in www.anoli.ee are in euros.

The prices of the products sold in the online store are indicated next to the products. A fee for shipping is added to the price.

The Service Provider reserves the right to change the used prices at any time. If a user has placed an order in the e-store and paid for it, then the Service Provider is obligated to deliver the products to the Service User with the prices valid at the moment the order was placed.

The shipping cost depends on the location of the purchaser and the shipping method. The shipping cost is displayed when the purchaser places the order.

We support the following payment methods: bank links and invoice. If you wish to pay by bank transfer, please contact us for more information.

5.DELIVERY

Within Estonia:

Within Estonia, the average delivery time for all orders is up to 3 business days + production time (2-5 days). Delivery times may vary during holidays.

€2.80 - Smartpost parcel terminal;

€2.80 - Omniva parcel terminal;

Within Latvia and Lithuania:

€6.00 - Omniva parcel terminal

6. RETURNS

You have the right to return a product 14 days after receiving it. 

Address the package to Anoli.ee (Pulmamaailm OÜ) (+372 58 057 037) and send it to the following destination:

NB! Returns to parcel terminals are at your own expense.

Omniva Jõhvi Maxima XX parcel terminal / phone +372 58 057 037
SmartPost Jõhvi Tsentraal parcel terminal / phone +372 58 057 037
DPD Jõhvi Maxima XX / Phone: +372 58 057 037

How to return products via a parcel terminal?

Anoli.ee e-store orders do not have a return code. When returning via a parcel terminal, the products to be returned must be posted as a new private customer shipment and the postage must be paid.

NB! Shipping costs are not refundable.

All returned products must be unused and in their original packaging. To ensure that you can return the product, please be careful when opening the package so as not to damage its contents. Do not remove any labels or stickers from the products or throw away the packaging until you have decided to keep the product(s).
If the product is dirty or otherwise violates the return conditions, Anoli (Pulmamaailm OÜ) has the right to refuse to accept the returned goods.

7. DIRECT MARKETING AND PRICESSING OF PERSONAL DATA

We respect the privacy of our customers. Personal data is only collected when you submit them in the context of your purchase or register for our newsletter. We collect several types of information including your name, delivery address, telephone number, email address and location. We use the information you provide without your express permission, solely for the purpose of processing the order and providing communication. We do not forward your personal data to third parties for any other purpose than processing the order. When registering for the newsletter, your email address will be used for advertising purposes: notices of sale, new merchandise and other news.